When taking enforcement action, the DFSA will generally adopt the enforcement process described in this chapter. The DFSA's enforcement process is comprised of the following elements:
(a) Assessment of complaints and referrals (
(b) Commencement of an investigation (
(c) Information gathering (
(d) Remedies (
[section 5-6]); and
(e) Conclusion of the Investigation (
[Appendix 1] for a diagram of the enforcement process.