‹ GEN 9.3.1 GEN 9.3.2 Guidance › GEN 9.3.2 An Authorised Firm must maintain a record of any Complaint made against it for a minimum period of six years from the date of receipt of the Complaint. [Added] DFSA RM56/2008 (Made 1st July 2008). [VER19/07-08] ‹ GEN 9.3.1 GEN 9.3.2 Guidance ›