GEN 5.3.2

(1) An Authorised Person must establish and implement, taking due account of the nature, scale and complexity of its business and structure, adequate measures to ensure that:
(a) the roles and responsibilities assigned to its Governing Body and the members of that body, senior management and Persons Undertaking Key Control Functions are clearly defined;
(b) there are clear reporting lines applicable to the individuals undertaking those functions; and
(c) the roles, responsibilities and reporting lines referred to in (a) and (b), are documented and communicated to all relevant Employees.
(2) An Authorised Firm must ensure that any Employee who will be delivering Financial Services to its customers is clearly identified, together with his respective lines of accountability and supervision.
(3) An Authorised Firm which is conducting Investment Business or the Financial Services of Providing Fund Administration or Providing Trust Services, must ensure it makes publically available details of any Employee who delivers Financial Services to its customers, by including such information:
(a) in a register, maintained by the Authorised Firm at its place of business and open for inspection during business hours; or
(b) on the website of the Authorised Firm.
(4) An Authorised Firm referred to in (3), must have complete and up to date information on its register or website, including:
(a) the date on which the relevant Employee commenced delivering of Financial Services to customers; and
(b) the Financial Services which that Employee is permitted by the Authorised Firm to deliver to customers.
Derived from DFSA RM01/2004 (Made 16th September 2004). [VER1/09-04]
[Amended] DFSA RM95/2012 (Made 14th June 2012). [VER29/06-12]
[Amended] DFSA RM96/2012 (Made 24th July 2012) [VER30/07-12]