08 February 2012 — DFSA Announces Stakeholder Survey Results
Dubai, UAE, 8 February 2012: The Dubai Financial Services Authority (DFSA) announces, today, the results of a recent stakeholder perception survey of the DFSA.
In 2011, the DFSA commissioned an independent survey into levels of satisfaction with the DFSA and its performance. The research was carried out by ChantLink, an Australian firm with global experience in conducting market research on behalf of firms and financial services regulators.
The research involved conducting interviews with individuals representing DFSA stakeholders both in and outside the Dubai International Financial Centre (DIFC). Underlining the independence of the research, the interviews, scores and comments of individual stakeholders are confidential to ChantLink. The DFSA has only seen the scores in aggregate, without any attribution of scores or comments to individual stakeholders.
The results identified some opportunities for improvement. The DFSA will review these closely as part of a continuous process to improve performance. All summary reports of DFSA stakeholder surveys are posted on the DFSA website: www.dfsa.ae