Entire Section
RPP 7 RPP 7 Decision Making
RPP 7-1 RPP 7-1 Introduction
RPP 7-1-1
This chapter sets out the
DFSA's general approach to making decisions when exercising its discretionary powers, including those set out in chapters 4 and 5 of this Sourcebook.Inserted (Made 21st August 2014). August 2014 EditionRPP 7-1-2
A reference to:
(a) an Article in this chapter is a reference to an Article in theRegulatory Law 2004, unless otherwise stated; and(b) the Law in this chapter is a reference to any legislation administered by theDFSA .Inserted (Made 21st August 2014). August 2014 EditionRPP 7-1-3
The
DFSA is aware that when it makes a decision to take certain action or pursue a remedy, such decisions are likely to affect the rights, interests and legitimate expectations ofPersons . Therefore, theDFSA has put in place a fair and transparent decision making process.Figure 1: DFSA's Decision Making Process
Inserted (Made 21st August 2014). August 2014 EditionRPP 7-2 RPP 7-2 Who Can Exercise a DFSA Power?
RPP 7-2-1
The
DFSA's powers can be exercised by the Chief Executive and anyDFSA officer with an appropriate delegation.Inserted (Made 21st August 2014). August 2014 EditionRPP 7-2-2
The decisions which are made by the
DFSA generally fall into two main categories:(a) first, those decisions made by theDFSA in response to an application or notification made by aPerson to theDFSA to obtain a right, status or other privilege, which thePerson would not have unless theDFSA grants such a right, status or other privilege. These decisions mainly involve "entry control" or "gatekeeper" type decisions. An example of such a decision is when theDFSA considers an application for aLicence or extension to an existingLicence . Such decisions are referred to as "Executive Decisions" in this chapter (see section 7-3 for further details); and(b) second, those decisions that result from action initiated by theDFSA and that can have a significant adverse impact on the existing rights, interests and legitimate expectations ofPersons . An example of such a decision is when theDFSA seeks to withdraw anAuthorised Person's Licence . Such decisions are referred to as "Decision Maker Decisions" in this chapter (see section 7-4 for further details).Inserted (Made 21st August 2014). August 2014 EditionRPP 7-3 RPP 7-3 DFSA's Approach to Decision Making
RPP 7-3-1
The key elements of
DFSA's approach to decision making include:(a) having in place adequate systems and controls to ensure that those making decisions, on behalf of theDFSA , are impartial and not affected by conflicts of interests that may affect their decisions;(b) giving a person in respect of whom theDFSA proposes to make a decision (the "affected person") advance notice about theDFSA's proposed action (with the exception of cases when theDFSA may take immediate action because any delay resulting from advance notice would be prejudicial to the interests of direct or indirect users of financial services in theDIFC or otherwise prejudicial to the interests of theDIFC );(c) giving the affected person clear reasons why theDFSA proposes to take the relevant action;(d) giving the affected person a suitable opportunity to make representations (in person and in writing) with regard to theDFSA's proposed action;(e) taking into account any representations made by the affected person before making a final decision, i.e. making any consequential changes to the proposed action given the representations made or other additional material available to theDFSA , as appropriate;(f) taking into account only those considerations which are relevant to the matter to be decided upon;(g) giving, without undue delay, the affected person a clear statement in writing of theDFSA's final decision, the reasons for that decision and the effective date;(h) informing the affected person what rights of review that person has in respect of theDFSA's decision, and within what period those rights of review must be exercised; and(i) having in place adequate mechanisms to enable the affected person to have theDFSA decision properly and impartially reviewed.Inserted (Made 21st August 2014). August 2014 EditionRPP 7-3-2
In certain circumstances, as set out in (b) above, the
DFSA does not have to give an affected person advance notice of its proposed action and a right for that person to make prior representations to theDFSA before theDFSA makes its final decision. In such circumstances, theDFSA is still obliged to give the affected person a right of representation within 14 days (or other longer period as may be agreed) from the date on which theDFSA decision is made and communicated to the relevant person. TheDFSA is obliged to consider any representations made by the affected person during that period.Inserted (Made 21st August 2014). August 2014 EditionRPP 7-3-3
If representations are made, the
DFSA must also communicate to the affected person whether theDFSA confirms its original decision, or otherwise varies or withdraws that decision, given the representations made. Where no representations are made by the affected person during the relevant period, theDFSA's original decision will remain in effect.Inserted (Made 21st August 2014). August 2014 EditionRPP 7-3-4
For example, decisions that might be made without giving the affected person a right to make prior representations are:
(a) the issuing of a stop order under Article 25 of the Markets Law 2010; and(b) suspension of an individual'sAuthorised Individual status under Article 58 of the Regulatory Law 2004 ('Regulatory Law ').Inserted (Made 21st August 2014). August 2014 EditionRPP 7-4 RPP 7-4 What are the DFSA's Decision Making Procedures?
RPP 7-4-1
To facilitate a consistent approach to decision making, a central provision in Schedule 3 of the
Regulatory Law sets out clearly the steps theDFSA is required to follow in order to comply with its due process obligations.Inserted (Made 21st August 2014). August 2014 EditionRPP 7-4-2
The relevant
DFSA powers, whether in the laws or Rules, cross-refer to Schedule 3. The powers also set out whether the affected person has a right to have theDFSA decision reviewed by theFinancial Markets Tribunal .Inserted (Made 21st August 2014). August 2014 EditionRPP 7-4-3
The procedures are designed to ensure procedural fairness by giving (see Figure1 above):
(a) advance notice of theDFSA's proposed decision (referred to as the Preliminary Notice), except in the cases referred to in 7-3-1(b);(b) a suitable opportunity for the affected person to make representations relating to the proposed decision;(c) theDFSA's reasons for the final decision made, taking into account any representations made (referred to as the Decision Notice); and(d) the affected person a right to have theDFSA decision reviewed by theFinancial Markets Tribunal .Inserted (Made 21st August 2014). August 2014 EditionRPP 7-4-4
Some supervisory decisions of the
DFSA , by their nature, do not invoke the procedures referred to in section 7-4-3. These decisions are generally made as part of theDFSA's day-to-day supervision of regulated firms. Examples include its decisions to:(a) obtain additional information from regulated firms;(b) issue risk mitigation plans stemming from any concerns identified; and(c) commence an investigation.Inserted (Made 21st August 2014). August 2014 EditionRPP 7-4-5
In making these decisions, the
DFSA is still subject to overarching administrative law principles which require it to act in good faith, and in a proportionate and reasonable manner. It is also required, to the extent appropriate, to act in a transparent and consistent manner.Inserted (Made 21st August 2014). August 2014 EditionRPP 7-4-6
The Schedule 3 procedures do not apply to some other types of
DFSA decisions. There are three main categories of such decisions:(a) decisions made by theDFSA at the request of aPerson , e.g. where aPerson requests theDFSA to cancel itsLicence ;(b) decisions made by theDFSA under a court order or a direction issued by theFinancial Markets Tribunal ; and(c) where bespoke due process requirements apply to a power. Examples are theDFSA's powers relating toControllers of regulated firms and the power to approve theBusiness Rules of anAuthorised Market Institution .Inserted (Made 21st August 2014). August 2014 EditionRPP 7-4-7
Generally, an affected person has a right to refer a
DFSA decision to theFinancial Markets Tribunal (the "Tribunal") for its review. Upon a referral, theTribunal (which is operationally independent of theDFSA ) is required to conduct a full merits review of theDFSA decision. In doing so, theTribunal would look at all the relevant facts afresh and take into account all relevant matters, including any matters that theDFSA may have not been aware of, or had disregarded, when theDFSA made its decision.Inserted (Made 21st August 2014). August 2014 EditionRPP 7-4-8
After review of the
DFSA decision, the Tribunal has the power to make a new decision using the powers available to theDFSA as the original decision maker. This could involve confirmation of the original decision made by theDFSA , substituting theDFSA decision with a new decision, or referring the matter back to theDFSA with a direction for theDFSA to make a fresh decision.Inserted (Made 21st August 2014). August 2014 EditionRPP 7-4-9
The Tribunal itself, being an administrative review body, is required to observe rules of procedural fairness, and be objective and transparent in making its decisions. So the
Tribunal has its own due process procedures, which it follows.Inserted (Made 21st August 2014). August 2014 EditionRPP 7-4-10
To enable an affected person to exercise properly and effectively his right to have the
DFSA's original decision referred to the Tribunal, theDFSA will provide to such a person a Decision Notice specifying:(a) theDFSA's decision and its reasons for making that decision;(b) the date on which the decision is to take effect; and(c) the person's right to seek a review of the decision by the Tribunal; and(d) by when the right referred to in (c) has to be exercised.Inserted (Made 21st August 2014). August 2014 EditionRPP 7-4-11
The Decision Notice must also include a copy of the relevant materials which were considered by the
DFSA when making its decision (unless such materials are al held by the affected person or are publicly available).Inserted (Made 21st August 2014). August 2014 EditionRPP 7-4-12
A decision of the Tribunal may be reviewed by the
DIFC Court but only on a point of law. For more information on theFinancial Markets Tribunal , including its rules and procedures, please see theDFSA's website (www.dfsa.ae).Inserted (Made 21st August 2014). August 2014 EditionRPP 7-5 RPP 7-5 Executive Decisions
RPP 7-5-1
Executive Decisions of the
DFSA are generally operational decisions, made by aDFSA officer exercising delegated powers of theDFSA's Chief executive. They generally involve theDFSA being called upon to consider and respond to an application or notification made by aPerson . Some examples of such decisions include where theDFSA proposes to:(a) grant an application for a Licence or an extension to such aLicence of anAuthorised Person ;(b) grant an application for anAuthorised Individual's status;(c) register aDNFBP or aRegistered Auditor ;(d) register aPublic Fund ;(e) approve an application for a change in control by anAuthorised Person ; or(f) approve aProspectus filed with theDFSA .Inserted (Made 21st August 2014). August 2014 EditionRPP 7-5-2
Decisions of the kind referred to above would generally confer on an applicant a right or authority to undertake specified activities, or enjoy a particular privilege, or status, only if the
DFSA decides to grant the relevant licence, registration, approval, or privilege sought. Although aPerson does not have any vested rights relating to the subject matter of the application or notification, thatPerson has:(a) a right to be treated fairly and properly by theDFSA when theDFSA considers the relevant application or notification; and(b) if affected, a right to refer theDFSA's decision for review by theFinancial Markets Tribunal .Inserted (Made 21st August 2014). August 2014 EditionProcedural fairness principles
RPP 7-5-3 [Deleted]
As a
Person has a right to be treated fairly and properly during the course of processing the application or notification made by thatPerson , aDFSA officer making an Executive Decision is expected to:(a) act without bias or conflict of interest;(b) give the Person a fair right to present his case; and(c) take into account only those considerations which are relevant to the matter to be decided upon.Inserted (Made 21st August 2014). August 2014 Edition
Acting without bias or conflict of interest
RPP 7-5-4
A
DFSA officer called upon to make a decision is expected to act impartially in doing so. If theDFSA officer has a vested financial or personal interest in the matter, a conflict of interest may arise that prevents an impartial or unbiased decision being made.Inserted (Made 21st August 2014). August 2014 EditionRPP 7-5-5
A
DFSA officer who does have a financial or other personal interest in the matter is required to disclose this interest to theDFSA and, if the interest is material, would not be the decision maker in relation to that matter.Inserted (Made 21st August 2014). August 2014 EditionRight to present his case
RPP 7-5-6
A
Person has the right to present his case. This right arises at the point of submission of an application or notification, and continues during the process until a decision is made. Generally, the application or notification form, which is required to be submitted by thePerson who is asking for the decision to be made, will contain all the relevant information. TheDFSA officer may require further information if the information provided is not complete.Inserted (Made 21st August 2014). August 2014 EditionRPP 7-5-7
In some cases, the
DFSA officer will obtain information relevant to the matter from external third party sources. As a matter of fair procedure, where information is obtained from an external source, particularly if that information has an adverse bearing (for example, information that does not support the grant of aLicence , authorisation or approval sought by the applicant), theDFSA officer should, before acting on such information (subject to any confidentiality obligations), give to the Person making the application or notification a right to comment upon the adverse information.Inserted (Made 21st August 2014). August 2014 EditionRelevant considerations
RPP 7-5-8
The
DFSA officer is expected to take into account only those considerations which are relevant to the matter to be decided upon. Taking into account only those considerations which are relevant to the matter necessarily requires disregarding any irrelevant information. This also requires theDFSA officer to ensure that he has all the material information that is necessary to be able to make the relevant decision. For this purpose, theDFSA officer may ask for, or obtain on his own volition, including from any third party sources, further information.Inserted (Made 21st August 2014). August 2014 EditionRPP 7-6 RPP 7-6 Decision Maker Decisions
RPP 7-6-1
Decision Maker Decisions are generally made by a single
DFSA officer, or by a number ofDFSA officers acting as a committee, exercising delegated powers of theDFSA Chief Executive.Inserted (Made 21st August 2014). August 2014 EditionRPP 7-6-2
As such decisions can have a significant adverse impact on an affected person, the mandatory procedures set out in Schedule 3 of the
Regulatory Law apply.Inserted (Made 21st August 2014). August 2014 EditionRPP 7-6-3
An initial assessment has to be made by the
DFSA as to whether a singleDFSA officer or a committee need to be involved. In making this assessment, theDFSA will take into account the nature, scale and complexity of the subject matter to which the decision relates, and the nature and scale of impact the decision could have upon the affected person. For example, a committee, rather than an individual, would be called upon to make a decision in relation to relatively weightier matters.Inserted (Made 21st August 2014). August 2014 EditionRPP 7-6-4
The Decision Maker (covering both an individual and a committee) will have had no previous direct involvement in establishing the evidence upon which the decision is based. Examples of Decision Maker Decisions include where the
DFSA , on its own initiative, proposes to:(a) impose an administrative fine or censure;(b) withdraw aLicence of anAuthorised Person ; or(c) withdraw the status of anAuthorised Individual .Inserted (Made 21st August 2014). August 2014 EditionRPP 7-6-5
Decision Maker Decisions are often, but not always, made by the
DFSA at the conclusion of an investigation.Inserted (Made 21st August 2014). August 2014 Edition